Flying in a Wheelchair This Holiday: Your Step-by-Step Guide

Quick answer: how do you fly in a wheelchair?

To fly in a wheelchair, call TSA Cares (855-787-2227) and your airline at least 72 hours before departure. Pack a carry-on that could last a week. Plan your bathroom and incontinence management routine before traveling, taking into account your mobility, positioning needs, available assistance, and access to onboard facilities. And know your rights under the Air Carrier Access Act. Everything else in this guide builds on those four steps.

Watch: a wheelchair user's real trip through the airport

Kortlund, who uses a wheelchair, took us along on a work trip to Houston for a medical conference. You'll see his setup at home, his TSA screening, the transfer into seat 11A and the hotel check-in. Watch it first. There's no better reassurance than watching someone do it calmly.

Disclosure: QuickChange paid Kortlund to make this video. The experiences and opinions he shares are his own.

Video transcript

At home

Kortlund: Come on a work trip with me to Houston with my lovely wife. This is how I get ready for a quick trip.

This is my grab bar that I put underneath the bed so I can get out of bed easily. This is my raised toilet seat, in order to go number two.

And lastly, this is the most important bag: my carry-on. I put everything I need in here to last a week if all of my other luggage is lost. I have the essentials packed with me. Those being my medications, my catheters, but a great addition is the QuickChange wrap, because I wear that on the plane. It prevents leakage, any type of accident you might have, and it helps bring back your dignity and your independence, 'cause you're always safe.

At the airport

Here we are cruising to get checked in. Medical equipment and devices fly for free.

Here we are on our way to TSA. Most TSA agents are super nice and treat you with respect and dignity.

Boarding the plane

As you can see here, loading the plane now. I'm the first one on and the last one off. Transferring over to the aisle chair here. Getting loaded onto seat 11A while my lovely wife disassembles everything else.

When I'm getting situated, always bring backup. So, two catheters, hand sanitizer and alcohol wipes, in case I need to go to the bathroom in the seat. Other things like chargers, headphones. I'm not able to get up.

Arriving in Houston

And now you'll see my lovely wife assembling my wheelchair, being the last one off, on our way to a medical conference in Houston via the Uber here, and checking in at the Marriott. Thanks for coming with me!

Holiday travel countdown: what to do and when

Knowing your next step is the fastest way to feel in control. Save this list to your phone and check items off as you go.

Two weeks or more before you fly

• Book or confirm wheelchair assistance with the airline, and ask for an aisle seat with a movable armrest.
• Ask your hotel or host for photos of the bathroom and bedroom (questions below).
• If you use a power chair, find your battery type and watt-hour rating on its label.
• Order a QuickChange trial pack and wear it at home for a few days before the trip.
• Refill prescriptions to cover the whole trip plus a few extra days.

At least 72 hours before you fly

• Call TSA Cares at 855-787-2227 and request a Passenger Support Specialist. TSA can't always guarantee one will be assigned, so be ready to explain your needs at the checkpoint. For Thanksgiving 2026 (Thursday, November 26), call by Monday, November 23 for a Thursday flight, or by Sunday, November 22 for the busier Wednesday travel day. TSA Cares is open on weekends.
• Call the airline to confirm wheelchair assistance, the aisle chair and how they'll handle your chair and battery. Ask them to put it in writing.

The day before

• Pack your carry-on and your "bag is lost" kit (below), and keep them together.
• Call the hotel to confirm the accessible room, and get the name of the person you spoke with.
• Print laminated instructions for your chair, and charge everything.

Travel day

• Get there early. Holiday lines move slowly, and extra time is the cheapest stress relief there is.
• Do your bathroom routine as close to boarding as you can, and put on fresh protection.
• Photograph your chair from every side before it leaves your sight.

Can I use the bathroom on a plane in a wheelchair?

Worry #1: "What if I need the bathroom on the plane?"

Usually not easily. Once you're transferred into your airplane seat, getting up isn't really an option, the aisle is too narrow for your chair and an accessible lavatory isn't guaranteed. Plan your bathroom routine before boarding and choose incontinence protection that suits your individual needs, considering your mobility, positioning requirements, and available caregiver assistance. Changing an incontinence product while seated may be possible for some, but it may not be practical or safe for everyone.

For a lot of guys in chairs, especially those with a spinal cord injury, this is the biggest worry of the whole trip, and the one nobody says out loud. Add a holiday delay or a long wait on the tarmac, and a three-hour flight can turn into six. You can settle this before you leave the house.

How to manage incontinence on a long flight

1. Do your routine right before boarding. Not every airport has accessible family restrooms, so it's best to find accessible toilets before your flight. Leave yourself plenty of time to use the toilet, change any incontinence products, and wash up before heading to the gate. If you need caregiver assistance, check beforehand that the facilities can meet your mobility and personal care needs.
2. Don't skip fluids. Cutting back a little before boarding is common, but dehydration causes its own problems. Ask your clinician what's right for you. Maintain adequate hydration according to your individual needs rather than deliberately restricting or excessively increasing fluid intake to manage incontinence. If you have a medical condition requiring fluid management, such as heart or kidney disease, follow your clinician’s recommendations before and during travel.
3. Choose protection that suits your mobility and personal care needs. Consider your positioning, ability to manage changes, skin health, and the assistance available during the flight. Changing while seated may be possible for some travelers but may not be safe for everyone. Discuss any assistance or transfer needs with your travel companion and airline before departure, and avoid unsafe transfers in confined spaces.
4. Test everything at home first. Test the product at home before boarding to assess fit, leakage, ease of changing, comfort during prolonged sitting, and any signs of skin irritation. Avoid introducing unfamiliar products before a long flight, especially if you have sensitive skin or limited mobility.
5. Pack double. Pack enough incontinence supplies to last the whole trip, with extra in case of delays, diversions, or missed connections. It is a good idea to pack spare products, disposal bags, wipes or other cleansing supplies, skin protection products, a discreet change kit, and any essential medication.

Why Kortlund flies with the QuickChange men's incontinence wrap

In the video (a paid partnership with QuickChange), Kortlund wears a QuickChange® wrap on the plane. He says it helps prevent leaks and accidents and lets him keep his dignity and independence in the air.

QuickChange is a men's incontinence wrap made for men who use wheelchairs or are bed-bound. Here's why it fits the plan above:

• Designed to allow changes without lifting, transfers, or full undressing. This may make changes convenient in settings such as an airplane seat, depending on your mobility, positioning, and assistance needs.
• Keeps you independent. Depending on your hand function, mobility, and positioning needs, you may be able to manage changes independently. However, if assistance is required, the level of support will depend on your individual care needs.
• Discreet. It goes on under your clothes. No one on the plane needs to know.
• Simple to pack. One size, disposable and latex-free.
• Easy to restock. It's sold at Walmart, CVS and Amazon, so a delay or longer stay won't leave you stuck.

If you use urinary catheters, stick to your usual catheter care routine while traveling, including washing your hands and handling the catheter safely. Pack enough supplies in your carry-on, and check with your clinician on how to use the wrap alongside the catheter.

Try it before you fly: Consider testing the QuickChange wrap at home before traveling to assess fit, comfort, leakage protection, ease of changing, and any signs of skin irritation. This will help you determine whether the product is suitable for your needs before a long flight.

What should I pack in my carry-on as a wheelchair user?

Worry #2: "What if my bag doesn't show up?"

Pack your carry-on as if it's the only bag you'll see for a week: medications in original bottles, all your medical and incontinence supplies plus a few extra days, a change of clothes, chargers and your doctor's contact information. Kortlund calls his carry-on his most important bag for exactly this reason.

Holiday travel raises the odds of a delayed bag, and a missing suitcase is a much bigger deal when your supplies are inside it. Your carry-on checklist:

• Medications in their original labeled bottles, plus a printed list of names and doses
• Medical supplies for the whole trip plus two or three extra days
• QuickChange wraps for the entire trip, and a few extras for possible delays
• A change of clothes, and a warm layer for a cold cabin
• Phone charger and power bank (power banks must ride in the cabin)
• Your airline confirmation and your doctor's contact information

Pack a "bag is lost" kit inside your carry-on

Keep a small pouch of the absolute essentials you can grab fast, even in a cramped seat:

• Medications and your prescription list
• Catheters or other medical supplies, plus a backup set
• Wipes, hand sanitizer, disposable gloves and a small trash bag
• Spare QuickChange wraps
• Daily skin-care items, such as barrier cream

Keep the bag light enough to lift or tuck beside you. If your partner or an attendant carries it, that's fine, but it never goes into the gate-check pile. "Medical supplies, this stays with me" is all you need to say. Medical bags and assistive devices don't count toward carry-on limits.

Do I have to get out of my wheelchair at TSA?

Worry #3: "How will security go?"

No. If you can't walk through the scanner, you usually stay in your chair for a pat-down while officers inspect the chair. You can ask for a private screening at any time. Call TSA Cares 72 hours ahead to request a Passenger Support Specialist, an officer trained to help travelers with disabilities. TSA can't always guarantee one will be assigned, so be ready to explain your needs to the screening officer.

Kortlund says most TSA officers he meets are kind and respectful, and the video shows an officer screening his chair without any trouble. He stays in his chair the whole time.

Call TSA Cares first. TSA Cares is a free helpline for travelers with disabilities and medical conditions. Call 855-787-2227 at least 72 hours before your flight, or use the online form. Hours are weekdays 8 a.m.–11 p.m. ET and weekends and holidays 9 a.m.–8 p.m. ET.

What to expect at the checkpoint:

• You usually stay in your chair, with a pat-down and a chair inspection.
• Officers may swab your hands or chair. That's routine.
• You can ask for a private screening at any time, and you can bring a companion with you.
• TSA only handles the checkpoint. Getting pushed through the airport is the airline's job, so request wheelchair assistance when you book.

Tell the officer before the pat-down starts:

• What you can and can't do, such as stand or take a few steps
• Any medical devices, implants, sore spots or areas to avoid
• That you're wearing a protective wrap under your clothes, so no one is surprised
• That your medications and supplies are medically necessary (keep them in a clear bag within reach)

You're in charge of your own body here. Ask the officer to explain each step before doing it, and ask for a witness if you want one. Pull loose items like a seat bag or phone mount off your chair and keep them with you.

How does boarding work in a wheelchair?

Worry #4: "What about boarding, the transfer and my chair?"

Wheelchair users usually board first and get off last. At the gate, airline staff help you from your own chair onto a narrow aisle chair, roll you to your row and assist your transfer into the seat. Your wheelchair is then gate-checked and stowed below. In the video, Kortlund makes this transfer into seat 11A.

Boarding first means a quiet, empty cabin for your transfer, which is a real advantage.

At the gate

• Check in with the gate agent early. Tell them you'll pre-board, need an aisle chair and how much you can help with the transfer.
• Explain your transfer needs to airline staff, including mobility limitations, areas of pain, suitable transfer techniques and the level of assistance required. Make sure appropriate assistance and safe handling techniques are used to limit the risk of injury during transfers.
• Confirm your chair will be gate-checked, and ask how it will be tagged.
• Take your cushion, joystick and any removable parts on board. Tape laminated instructions to the chair for folding, battery shutoff and lifting points.
• Photograph your chair from every side before it goes below.

In your seat

Kortlund keeps backups within reach because he can't get up to fetch anything. His list: two catheters, hand sanitizer, alcohol wipes, a charger and headphones. Put your version in the seat pocket or a small bag at your feet, never in the overhead bin:

• Backup medical supplies and a spare QuickChange wrap
• Wipes, sanitizer, gloves and a small trash bag
• Charger, power bank, headphones, a snack and water
• Your medication list and the airline's phone number

If you're traveling with someone, have them hand you what you need before the seat-belt sign comes on.

During long flights, prolonged sitting and moisture exposure may increase the risk of pressure injuries and skin irritation, especially if you have limited mobility or sensation. Follow your usual pressure-relief routine when safely possible, shift position or relieve pressure regularly, keep the skin clean, and change soiled incontinence products promptly.

When you land

Plan to wait while the cabin empties. Ask the crew for updates on your chair, and don't leave the gate area until you've looked it over. Photograph it again, and report any damage before you leave the airport.

What are my rights when flying in a wheelchair?

Under the Air Carrier Access Act (ACAA), U.S. airlines must give you free help with boarding and deplaning, accept your wheelchair and its batteries, store it with priority and not count it against your carry-on limit. These rules cover all U.S. airlines and foreign airlines flying to or from the U.S. According to the U.S. Department of Transportation:

• Wheelchairs and other assistive devices don't count against carry-on limits, and airlines can't charge for the accommodations the law requires.
• Wheelchairs get priority storage in the baggage compartment, and a folding chair gets priority for cabin storage if you pre-board.
• Airlines must accept battery-powered wheelchairs, including the batteries.
• Airlines must provide prompt, safe and dignified help with boarding, deplaning and connections.
• Every airline must have a trained Complaints Resolution Official (CRO) available. If something goes wrong, ask for one.

What do I do if an airline damages my wheelchair?

Report it before you leave the airport, with your before-and-after photos. Airlines are still responsible for repairing or replacing a wheelchair they damage, up to its original purchase price.

A 2024 DOT rule added more protections for wheelchair users, and most of it is in force. However, DOT has paused four parts while it considers changes: the presumption that the airline is at fault for a mishandled chair, how often staff get refresher training, pre-departure notifications and fare-difference refunds. That pause runs until at least December 31, 2026 (Federal Register). Check DOT's disability page before you fly, and keep those photos.

Can I fly with a lithium-battery power wheelchair?

Usually yes, but the rules depend on the battery type (lithium-ion or sealed lead-acid), its watt-hour rating and whether it's removable. Battery questions cause most power-chair trouble at the gate. Before you fly:

• Find the battery type and watt-hour rating on its label.
• Carry the manufacturer's spec sheet and any airline approval letter.
• Ask the airline in writing how it handles your chair and battery. Some airlines remove lithium batteries to ride in the cabin.
• Check the FAA's PackSafe guidance for current limits.

Will a hotel or family home work for me in a wheelchair?

Worry #5: "Will the hotel or my family's place work for me?"

Ask for photos, not just a yes. Check the bathroom (roll-in shower, toilet height, room to transfer), the bed height and the door widths. If the accommodation is not fully accessible, consider bringing portable equipment, like a raised toilet seat or transfer board. Ensure that it will fit the facilities there and can be used safely in accordance with your mobility and transfer needs.

Kortlund starts his video at home, not at the airport. He shows a grab bar that helps him get out of bed and a raised toilet seat that makes the bathroom work. Small, inexpensive things like these keep you independent at home, and they're exactly what most hotels and relatives' homes don't have.

Questions to ask a hotel about wheelchair accessibility

• Bathroom: Roll-in shower or tub? Shower bench? How tall is the toilet, and is there room beside it to transfer?
• Bed: How high is the mattress, and is there room underneath for a lift or your chair?
• Doors and floors: How wide are the bedroom and bathroom doors? Carpet or tile?

For hotels, request the accessible room in writing and get a confirmation number for that request.

Staying with family? Depending on your mobility, positioning, and assistance needs, the QuickChange wrap may allow changes while seated or lying in bed without requiring a transfer. This may reduce unnecessary bathroom trips and provide greater convenience and privacy during family visits.

Plan the ride from the airport

Kortlund and his wife took an Uber to their Marriott. Not every car or driver can handle a wheelchair, so reserve a wheelchair-accessible vehicle ahead of time, or confirm your chair fits the car you plan to use, and have a backup option ready.

Traveling with a partner? Make it a team effort

The smoothest trips split the jobs ahead of time, so you stay in charge and your partner isn't guessing. The video ends on teamwork: Kortlund's wife is there for the transfer, and she puts his wheelchair back together when they land. That kind of calm teamwork takes a little practice.

• Split the jobs before you leave. Decide who handles the bags, who handles the chair and who talks to the airline. Many travelers prefer to do the talking themselves. It's your trip and your body.
• Practice chair assembly. If your chair comes apart, make sure your partner can put it back together without you.
• Keep your routine simple. The less it depends on lifting or undressing, the more you can handle yourself, and the easier the rest is on whoever's helping.
• Ask for help without apologizing. Airline staff and TSA Passenger Support Specialists are there to help. Using them isn't a burden. It's what they're for.

Something will probably go a little sideways. A flight runs late or a gate changes. With a plan, those become small detours instead of emergencies.

Frequently asked questions

Can I use the bathroom on a plane in a wheelchair? Usually not easily. Once you're in your seat, accessing the lavatory may be difficult, and an accessible lavatory is not guaranteed. Plan your bathroom routine before boarding and choose incontinence protection that suits your mobility, positioning, and assistance needs. Changing while seated may be possible for some travelers, but it may not be practical or safe for everyone.

How do I manage incontinence on a long flight? Follow your usual bathroom routine before boarding, pack additional supplies, and choose incontinence protection suitable for your mobility and assistance needs. The QuickChange men’s incontinence wrap is designed for men with limited mobility and may allow changes without transfers or full undressing. An individual’s mobility and assistance needs determine the ease and time required for changing. Test the product at home before traveling to assess suitability.

Do I have to get out of my wheelchair at TSA? Usually not. If you can't walk through the scanner, expect a pat-down and an inspection of your chair. You can ask for a private screening at any time.

How far ahead should I call TSA Cares? At least 72 hours before departure, at 855-787-2227. The line is open weekdays 8 a.m.–11 p.m. ET and weekends and holidays 9 a.m.–8 p.m. ET. You can request a Passenger Support Specialist, but TSA can't always guarantee one will be assigned.

Do wheelchairs fly free? Yes, in the U.S. Airlines can't charge for accommodations the Air Carrier Access Act requires, and wheelchairs don't count against carry-on limits. Confirm your airline's handling before you fly.

What do I do if an airline damages my wheelchair? Report it before leaving the airport, with photos. Airlines must still repair or replace a chair they damage, up to its original purchase price. Some newer 2024 protections are paused until at least December 31, 2026.

Can I fly with a lithium-battery power chair? Often yes, but it depends on the battery type, its watt-hours and the airline's rules. Know your rating, carry the manufacturer's papers and ask the airline in writing.

What should I pack in my carry-on as a wheelchair user? Medications, medical supplies with a backup set, QuickChange wraps for the entire trip plus a few extras for delays, wipes and sanitizer, chargers, a change of clothes and enough to last several days if checked bags are delayed.

How does an aisle chair transfer work? An aisle chair is a narrow wheelchair that fits down the airplane aisle. Airline staff help you from your own chair onto the aisle chair at the gate, roll you to your row and assist your transfer into the seat.

Can I bring my wheelchair cushion on the plane? Yes. Take your cushion, joystick and other removable parts on board so they don't get lost or damaged below. Assistive devices don't count against your carry-on limit.

What should I ask a hotel about wheelchair accessibility? Ask for photos of the bathroom and bedroom, the toilet height, whether there's a roll-in shower, the bed height and the door widths. Request the accessible room in writing.

The trip is worth it

The holidays are about being with the people you love, and a wheelchair doesn't have to keep you home. Make the calls early, pack your carry-on like it's the only bag you'll see, know your rights and settle the bathroom question before you leave. Then you can spend the flight with your headphones on instead of watching the clock.

Start with the step that takes the biggest worry away. Order a QuickChange 10-count trial pack today, so you have a few weeks to get comfortable with it at home before you travel.

Order the QuickChange trial pack · See how QuickChange works for wheelchair users

Safe travels from all of us at QuickChange. We'd love to hear how your trip goes.

Sources

• • TSA: Passenger Support and TSA Cares
  • U.S. DOT: Passengers with Disabilities
  • Federal Register: DOT enforcement discretion on the Wheelchair Rule (Sept. 30, 2025)
  • FAA PackSafe

Disclaimer: The information in this article is intended for educational purposes only and should not replace medical advice from a healthcare professional. If you or someone you know is experiencing urinary incontinence, please seek medical help for proper diagnosis and treatment.